Last Updated: March 15, 2026
This Cookies Policy explains how mxNAP, a subsidiary of Ivx Group Ltd (Company No. 17080224) of Suite 70, 60 Tottenham Court Road, London, W1T 2EW, United Kingdom (“we”, “us”, or “our”) uses cookies and similar technologies to recognize you when you visit our website at mxnap.com (the “Website”). It explains what these technologies are, how we use them, and your choices.
What are Cookies
Cookies are small text files (or similar technologies such as pixels, SDKs, or local storage) that are placed on your computer, phone, or other device when you visit a website. They help the Website work properly, remember your preferences, and understand how the Website is used.
How We Use Cookies
We use cookies and similar technologies for the following purposes:
- Essential cookies: needed for the Website and our services to work (for example, to log in, keep sessions active, and support checkout/billing flows).
- Analytics cookies: help us understand how visitors use the Website (for example, pages visited, time on site, and error reporting) so we can improve performance and usability.
- Marketing cookies: used to measure the effectiveness of advertising and to show you more relevant marketing (where enabled).
Essential Cookies (Login / Cart / Security)
These cookies are strictly necessary to provide you with services available through the Website and to use key features such as access to secure areas, client portals, account login, and billing/checkout functionality (including maintaining “cart” and order/session state where applicable). Because these cookies are required for the Website to function, they cannot be switched off in our systems. You may be able to block them in your browser settings, but parts of the Website may not work correctly.
Analytics Cookies (Site Usage)
These cookies collect information about how the Website is used, typically in aggregated form (for example, visitor numbers, traffic sources, and how users navigate the Website). We use this information to maintain and improve the Website and our smart hosting services.
Marketing Cookies
These cookies may be used to help deliver marketing that is more relevant to you and your interests, and to measure the effectiveness of our campaigns. Depending on your settings, these cookies may be set by us or by third-party advertising and analytics partners.
Managing Cookies (Browser Settings)
You can manage cookies through your browser settings. Most browsers allow you to:
- see what cookies you have and delete them;
- block third-party cookies;
- block cookies from specific sites; and/or
- block all cookies. If you block or delete cookies, some parts of the Website (including login, client portal access, and billing/checkout) may not function properly. For instructions, check your browser help pages (for example, Chrome, Safari, Edge, or Firefox).
Third-Party Cookies
Some cookies on the Website may be set by third parties when you use their services or when content is embedded. These may include:
- Analytics providers (e.g., Google Analytics);
- Payment processors and billing providers (for secure payments and fraud prevention);
- Control panel providers (e.g., cPanel, Plesk, Enhance);
- Support/helpdesk and live chat tools. Third parties control their own cookies and processing. Their use of cookies is governed by their own privacy/cookie notices.
Consent and Cookie Banner
Where required by law, we will ask for your consent before placing non-essential cookies (such as analytics and marketing cookies). You can provide, refuse, or withdraw consent at any time using our cookie banner and/or the cookie settings options made available on the Website. Essential cookies are used as necessary to provide the Website and requested services.
Updates to This Policy
We may update this Cookies Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookies Policy regularly to stay informed about our use of cookies and related technologies.
Contact Us
If you have any questions about our use of cookies or other technologies, please contact us through the support channels available on mxnap.com.