Frequently Asked Questions
If you have an issue, no matter how small, we are here to help you via chat, phone & email.
What is web hosting?
A web host or web hosting service provider is a business that provides the storage space required for a website or web page to be accessible via the internet. You will also need a domain name (web address). We offer a free domain with our annual plans.
What type of web hosting do I need?
There are different types of web hosting available in order to host your website.The type you choose will depend on your website needs and budget. mxNAP offers different options: shared, reseller, vps and dedicated servers.
What Is Shared Hosting?
On a shared package your website will not be the only website hosted on the server. There will be other websites belonging to other companies or individuals. By far and away the most popular type of hosting.
How long will it take to set up?
When you purchase your hosting account, it will be instantly activated & you will be sent a full welcome pack by email immediately so that you can get started straight away.
Where will my website be located?
The facility has complete redundancy in protected power, fire suppression, network connectivity and on-site manned security. We offer support 24x7x365.
What is a VPS?
VPS stands for Virtual Private Server, also known as a Virtual Dedicated Server (VDS) and is a virtual machine as opposed to a physical dedicated server. A virtual server is just like a normal server is used to host websites, but several ‘virtual’ servers can be hosted on the same physical server.
Have more questions?
Why you should host with mxNAP Cloud?
Because we know that even the best technology is only as good as the people behind it. That’s why we offer expert, 24/7 phone support, plus a lot more.