Last Updated: March 15, 2026
Our Commitment to Accessibility
mxNAP, a subsidiary of Ivx Group Ltd (Company No. 17080224) with its registered address at Suite 70, 60 Tottenham Court Road, London, W1T 2EW, United Kingdom, is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our smart hosting solutions—including our website, shared hosting interfaces, and client portals—are accessible to all users, regardless of ability.
Accessibility Standards
To help us make the mxNAP, a subsidiary of Ivx Group Ltd (Company No. 17080224), website a positive place for everyone, we refer to the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone. We aim for our web properties to conform to WCAG 2.1 Level AA standards.
Accessibility Features
mxNAP, a subsidiary of Ivx Group Ltd (Company No. 17080224), aims to make our website and customer-facing services usable by as many people as possible. Our accessibility features include:
- Keyboard navigation support where possible (so you can use the site without a mouse).
- Screen reader support through semantic HTML and appropriate WAI-ARIA usage where needed.
- Alternative text (alt text) for images where images convey meaning or content.
Measures to Support Accessibility
mxNAP, a subsidiary of Ivx Group Ltd (Company No. 17080224), takes the following measures to ensure accessibility:
- Integrating accessibility into our procurement practices and internal policies.
- Assigning clear accessibility targets and responsibilities.
- Employing formal accessibility quality assurance methods.
- Ensuring our support team is trained to assist customers with varying needs.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. mxNAP, a subsidiary of Ivx Group Ltd (Company No. 17080224), is working toward full conformance with WCAG 2.1 Level AA. While we strive for complete accessibility, some areas of our infrastructure—such as legacy third-party control panel licenses (cPanel, Plesk, Enhance)—may have limitations beyond our direct control.
Technical Specifications
Accessibility of mxNAP, a subsidiary of Ivx Group Ltd (Company No. 17080224), services relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript These technologies are relied upon for conformance with the accessibility standards used.
Feedback and Contact Information
We welcome your feedback on the accessibility of mxNAP, a subsidiary of Ivx Group Ltd (Company No. 17080224). Please let us know if you encounter accessibility barriers while using our hosting services or website:
- Email: legal@mxnap.com
- Website: mxnap.com/contact We aim to respond to accessibility feedback within 5 business days.
Known Limitations and Alternatives
Despite our best efforts to ensure accessibility of mxNAP, a subsidiary of Ivx Group Ltd (Company No. 17080224), there may be some limitations. In some instances, third-party software provided as part of our bespoke IT solutions may not yet be fully accessible. We are actively working with our vendors to encourage improvements. If you encounter an issue, please contact us for an alternative format or assistance.
Continuous Improvement
We are committed to continuously improving accessibility across mxNAP, a subsidiary of Ivx Group Ltd (Company No. 17080224). This includes regular testing, monitoring, and updates to help us maintain and improve conformance with WCAG 2.1 Level AA over time.
Formal Approval of this Policy
This Accessibility Policy is approved by mxNAP, a subsidiary of Ivx Group Ltd (Company No. 17080224), management. We review our accessibility compliance regularly to ensure we continue to provide smart web hosting solutions that are easy and affordable for everyone.