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Acceptable Use Policy
The terms of usage for our hosting services, including shared, reseller, VPS, and dedicated server hosting.
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Accessibility
Our commitment to website accessibility and inclusive design.
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Colocation Service Agreement
Terms for hosting equipment in mxNAP data centres, covering access, usage, billing, and liability.
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Cookie Policy
How we collect, store, use, and share personal information collected by cookies on this website.
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Copyright & DMCA Policy
Policy for reporting copyright infringement, DMCA takedowns, counterclaims, and user responsibilities.
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Data Processing Agreement
Agreement outlining GDPR-compliant data processing, roles, security, and obligations for personal data.
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Domain Name Registration Policy
mxNAP’s policy explains rules, duties and procedures for registering and managing domains.
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IP Address Lease Agreement
mxNAP leases IPv4/IPv6 addresses to customers for a fixed term, not transferring ownership.
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Refund Policy
30‑day money‑back on eligible shared hosting plans; most other services aren’t refundable.
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Privacy Policy
How we look after your personal data, your privacy rights, and how the law protects you.
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Service Level Agreement
Our standard service level agreement for our managed services, including shared, reseller, and managed WordPress plans.
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Terms of Service
The legal terms and conditions on which we supply any services listed on our website to you.
Legal
These terms set out the legal rights and obligations for both us and you in relation to our services. Please read each of these policies carefully.